Shipping Policy

At Vishwaa, we strive to provide fast, reliable, and affordable shipping to ensure your orders reach you in perfect condition and on time.

1. Shipping Locations

We currently ship across India. International shipping is not available at the moment.

2. Shipping Charges

Free Shipping on all orders above ₹[Insert amount]
For orders below this amount, a flat shipping fee of ₹[Insert amount] will apply

3. Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.

4. Estimated Delivery Time

Metro Cities: 3–5 business days
Non-Metro Cities: 5–8 business days
Remote Areas: Up to 10 business days

📦 Delays may occur due to weather, courier issues, or regional restrictions.

5. Tracking Your Order

Once your order is shipped, a tracking number will be shared with you via email or SMS. You can use this to track your order status on our courier partner's website.

6. Packaging and Handling

We ensure all items are securely packed to prevent any damage during transit. If you receive a damaged package, please do not accept it and contact us immediately.

7. Incorrect Address or Failed Delivery

Please ensure your shipping address is accurate at the time of order. If a package is returned due to:

Incorrect address
Repeated delivery failures
Non-availability of the recipient

Then:

We will contact you to reattempt delivery (additional charges may apply)
Refunds will be processed only for eligible items (excluding shipping charges)

8. Force Majeure

Vishwaa is not responsible for delays caused by circumstances beyond our control, such as:

Natural disasters
Political unrest
Strikes
Government-imposed lockdowns or transport bans